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A/R Portfolio Management
Managing Receivables
In the process of making a sale, it is reasonable to presume that the seller has a responsibility to deliver the product or service offered in an acceptable manner - and that the buyer has an obligation to pay for that product or service.
It's a standard transaction that has occurred in one form or another since the establishment of a barter system. Changing economic conditions have caused this exchange to go through transitions from the days where payment was made in full at the time of delivery to today's standards wherein the buyer issues payment at some future date.
It is the acceptance that the delivery of goods and the corresponding payment no longer happen in tandem, that has created the need to not only use caution in identifying credit worthy customers as part of an effective Credit Management Program, but to continue to be aware of a client's activities well beyond the completion of a sale. This is the foundation of equaTEK's A/R Portfolio Maintenance program.
Demonstrated Results
At equaTEK, we believe that managing a client's A/R portfolio is one of the most delicate activities we can embrace. There is a fine distinction to be made as we discern between legitimate reasons for payment delay and intentional stall tactics. It is our exceptional customer service, experienced intuition and effective communication skills that offer the ability to be tremendously successful in this arena. In fact, we have demonstrated such a superior ability to manage credit portfolios that business owners, sales teams and debtors alike have grown to embrace the professionalism of our format.
When equaTEK assumes management of your A/R portfolio, we communicate with each of your clients to introduce ourselves, establish a rapport with key personnel and then begin the process of understanding their operating parameters. It is our experience and professionalism that affords us the opportunity to gain vital information and insight into their infrastructure and the causes for delayed payments.
NOT a Collection Agency!
equaTEK is not a collection agency - we do not manage individual account placements! Our clients and their debtors alike recognize that our objective is to develop a positive, effective relationship for the mutual benefit of everyone involved. The result is extraordinary!