Support Services

equaTEK's Technical Maintenance Services provide routine processing and maintenance of your business' technical infrastructure. Our services are designed to provide knowledgeable assistance with everyday technical functions such as network maintenance, desktop assistance, website hosting, website maintenance and promotion, etc. Our experience allows us to effectively maintain your network infrastructure in an efficient and effective manner to provide you with the confidence and dependability you require to keep your organization functioning effectively.

Packaged services provide the consistency and reliability necessary for growing businesses. Regular technical assistance may be scheduled daily, weekly or monthly with economical packaged Service Agreements.

Hourly services are available for those occasional times when an unexpected technical issue arises or for those businesses seeking to simply have a resource for technical assistance. Phone and on-site assistance is available with on-site times generally less than 4 hours. All requests for assistance are available through our support request extension or online.

Additional Technical Services

As an added value, equaTEK provides additional technical services that include assistance with domain registration, DNS administration and database design and integration.


Expect the Extraordinary!
 

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equaTEK Technical Services

Early chemists, called Alchemists, believed that gold could be formed through the refinement of ordinary, base metals. The alchemy of equaTEK asserts that the effective maintenance of everyday, ordinary processes, provides the basis for accomplishing extraordinary results.

Effective maintenance of hardware and software, reliable website hosting, web maintenance and promotion, individually or collectively, ensure the basis for a technical infrastructure that enhances the functionality, dependability and reliability in the day-to-day operations.

Two Levels of Service

equaTEK's Technical Services are divided into two levels of expertise allowing organizations to take advantage of a wide array of services designed to meet the diverse needs of growing businesses, struggling businesses and businesses that just need an extra "boost" in their IT areas.

CTO Services

equaTEK's Technical Management (CTO) Services provide the expert services you need to promote the growth and profitability of your company. Our staff of technical professionals provides custom software development, website design and a full line of ecommerce services with the utmost of integrity so that your organization may be aligned with the most advanced in technological services.

 
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